About K&N
K&N Engineering, Inc. has been the innovative leader in air induction and filter technology since 1969, serving the needs of the automotive, motorcycle, marine, industrial, and military markets.  K&N's headquarters and primary manufacturing facility is located in Riverside, California.  In addition to this facility, K&N also operates a manufacturing facility in the United Kingdom that primarily serves the European market.

Shipping Policy
The K&N Store will only accept orders being billed to and shipped to the United States.  Orders can not be sent to a PO Box, APO or AFO address.  Orders containing aerosol air filter oil must be shipped by ground and can not be shipped to Alaska or Hawaii. 

The K&N store offers several shipping options and most available items ship the same day if the order is received by 2PM Pacific Time / 5PM Eastern Time.  Shipping charges and sales tax will be shown before an order is finalized provided that the ship to zip code is correct.  If an item is not available, it will be shipped when it becomes available unless you contact us to cancel the order.  To check the status of your order including tracking numbers for shipped orders go to http://store.knfilters.com/online/orderstatus.aspx.    After an order is submitted you will receive an e-mail confirmation.  You will receive another e-mail confirmation after the order has been shipped.

Cancellation Policy
Orders may be canceled before shipment by contacting our customer service department at 800-218-5181 or 951-826-4000.  Our orders usually ship within a day therefore you must call as soon as possible to cancel the order before it is shipped.  Please do not request cancellations by e-mail or fax.

Return/Refund Policy
If your package arrives damaged, save all packaging material for UPS inspection.  Please call our customer service department as soon as possible at 800-218-5181 or 951-826-4000 to report the damage and we will schedule a reshipment.  We must submit your claim to UPS within 3 days.  UPS will inspect and pick up the damaged merchandise and return it to K&N.  K&N will accept returns for exchange or refund as long as the item is unused and a return authorization number has been issued. Returns will not be accepted without a return authorization number. No collect shipments will be accepted. Returns, other than those that are due to a factory defect are subject to a restocking fee.  If you have a return, please e-mail (shop@knfilters.com ) or call our customer service department at 800-218-5181 or 951-826-4000 to obtain a return authorization number. Shipping and handling fees will not be refunded. All refunds will be credited to the credit card used in the transaction. Properly pack, insure, and ship your return by ground prepaid. We will refund your return ground shipping charges if the reason for the return is due to our mistake. For K&N product warranty information see (www.knfilters.com/warrnty.htm).

Copyright 2008 K&N Engineering, Inc. All Rights Reserved.